DHL Reset Password

1. DHL requires a password change every 12 months (for the accounts used in warehouse, in automation, for "user-user" specifically). Unfortunately, that's a contraint and a security decision imposed by DHL, you can't do anything about it but to handle it manually.
2. It's going to be your responsibility to create a new password, though we have a way on our side to do it for you. But it's still your responsibility to update it accordingly and configure it in your automation systems.
3. The account "user-user" is linked to your mailbox [e-mail] (ask us if you need to find the account)
4. Every 12 months, the password needs to be reset and the configuration at PCPL to be updated with the new password, otherwise the flow will block
5. You can request a new password by going to this platform: https://geschaeftskunden.dhl.de/ (DHL DE web platform), clicking on Password reset, filling in the user  ""user-user" and pushing the button. An email with the link for password reset is sent to [e-mail] and there you can change the new password
6. I advise to set a reminder, a calendar meeting or something similar, for 2 weeks before those 12 months or so, so that you can change the password in time. I advice to do the change after the warehouse printing hours, to prevent intrerruptions in the flow until the password is changed 
   
   
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