Service Information - USPS

Services
Capabilities
Investigations & Claims

Services

Service name	Type	Destination	Transit times*	Attempts	Days	Max dimensions (in.)**	Max weight***
Parcel Select	Home Delivery	US DAS zip code list	2-8	1	Mon - Sun	Machinable Parcels: ≤ 22"x18"x15"	25 lbs

*Transit times in business days from injection in the US.
**Oversized pricing applies to non-machinable parcels. 
Domestic Parcels exceeding 84 inches in Length + Girth are not accepted.
Non-Continental and Non-Qualifying shipments will be upgraded and billed to Ground Advantage. Non-qualifying packages are packages destined for select zip codes OR non-machinable parcels according to USPS regulations (no one side longer than 27" or two sides greater than 17" or tubes).
*** Chargeable weight: Highest of actual or volumetrical weight (LxWxH (in.) / 166).

Capabilities

Changes / Modifications

Via the "Informed Delivery dashboard" recipients can:

• Leave delivery instructions to the carrier
• See images of your incoming letter-sized mail
• Schedule a redelivery for another day

Failed delivery

In case of a failed delivery the item will be returned to the sender on the date indicated in the set timeline unless the recipient arranges a redelivery or picks up the item at a local Post Office before this date.

Notifications & Tracking

USPS offers email and SMS notifications. Recipients can activate the preferable notification types via the USPS tracking page or App. 

Investigations & Claims

Follow the steps in our article on how to initiate an investigation here: How to initiate an investigation.